Service and Maintenance
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Overview
With a Vindon Service and Maintenance agreement, you, our customer are provided with easy access to the technical and hardware support necessary to enable your equipment to continue to deliver full value, at a competitive and affordable price.
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Quick and Easy
Vindon Service and maintenance contracts are designed to make your equipment repairs quick and easy - and let you rely on Vindon for the repair of your equipment.
The Service Maintenance contract from Vindon:
- Guarantees equipment performance
- Builds confidence in our service - and the services we provide
- Protects your investment
- Protects your critical revenue stream equipment
- Offers flexible hardware repair service level options
- Reduces the risk of equipment downtime
- Provides dependable and efficient remote technical support
In addition, we include a 24hr x7day x 365days per year emergency response, including technical support service you can call on for immediate and continuous assistance.
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Typical planned maintenance and calibration of a controlled environment room
- A Vindon engineer will, at the service intervals specified in the Maintenance Agreement undertake all maintenance work specific to the equipment under contract, which is detailed in the relevant Preventative Maintenance Manual. (Available upon request,)
- Mechanical and Electrical inspections and testing of equipment will be undertaken with regard to operational serviceability and safety.
- Cleaning and sanitisation of all pure water containers, pipework, reservoirs, pumps and ancillary systems.
- Cleaning and sanitisation of drainage systems fitted to unit
- Inspection and calibration of Data Logger installation (where applicable)
- Inspection and calibration of chart recorders attached to equipment (where applicable)
- Testing of internal alarm systems and connection to remote alarm systems (where applicable)
- Where applicable, calibration of meters using instruments that are traceable to National Standards
- Planned replacement of consumables i.e. seals (if relevant), water system cartridges, ultrasonic generators and lamps to maintain the chamber integrity
- Issue of maintenance visit certificate indicating the inspections performed and the general condition of the equipment.
- Maintenance of Electrical & Mechanical assemblies where applicable
- Issue of preventative maintenance inspection report
Service and maintenance direct from Vindon Scientific's Tramore facility.
